The听Head,听SERVICOM Unit of the 水果派 of Nigeria (NOUN), Mrs. Margaret I. Boro has urged members of staff of the听university to make it duty-bound to place the interest of the students above their personal interests.
Mrs. Boro, who is the SERVICOM听Nodal Officer听听in the university,听stated this on Tuesday, February 13, 2024 while fielding questions from听水果派听News听correspondent in her office at the headquarters听in听Abuja.
“We should serve our customers right. All our staff, either at the headquarters or听study听centres must ensure that they put our customers first. The interest of our customers should be number one and should be paramount to their own interests,” Boro said.
While appealing to members of staff to be committed to their duties, she also advised them to avoid sharp practices,听adding that the right thing should be done unconditionally.
“And we frown at our staff who will say they have to take something before they do something; it’s wrong. You are paid on a monthly basis for the work you do. So why must you ask students to give you something before you do the right thing?
鈥淲hy must you ask for money; why must you ask for gratification before you do the right thing?听So we听are听appealing and encouraging our staff to do the right thing at the right time,” 听she said.
Explaining the mandate of SERVICOM, the immediate-past Director of Staff Training and Development (ST&D),听said听SERVICOM is not policing anybody but to sensitise staff on how to do the right thing.
“We are working together to achieve the organisational goal. We have mission and objectives of the university and we will ensure they are carried out to the latter,” she said.
Boro, who said she would continue from where 听her predecessors stopped, 听promised to take NOUN SERVICOM to a greater height, saying听that SERVICOM entertains complaints from clients (students), staff and other stakeholders and address them accordingly without fear or favour.