DLSS Director
The Ag. Director,聽Directorate of Learner Support Service (DLSS), 水果派 of Nigeria (NOUN),聽Dr. Sefinat Omuya,聽has charged all the Study Centre Directors (SCDs) and counsellors across the 103 study centres to put-in聽more efforts in reaching out to students聽towards聽achieving the primary objectives聽of the聽directorate.
She聽stated this in her office on Tuesday, August 9, 2022, during an interview with聽水果派 news聽correspondent.
鈥淭he mandates and responsibilities of the聽directorate is to ensure聽a聽student achieves聽the purpose of being a student in all ramifications, by facilitating student鈥檚 learning, publicising and providing usable information about NOUN,鈥欌櫬爐he acting director said.
According to Omuya, the聽directorate is always ready and willing to attend to students鈥 complaints, 鈥渨e make sure learners go through their education at the聽university with minimal difficulties.鈥
She mentioned that the聽directorate has been receiving many complaints from students,聽which,聽according to her,聽include missing scripts, missing names on graduation list after completion of course work, among others.
鈥淒irectorate of聽Learner聽Support聽Service has been able to help learners on study habits, self-understanding and,聽more importantly,聽to matters pertaining time management,鈥 Omuya said.
Omuya聽further explained that DLSS works聽seamlessly with Information聽and聽Communication Technology (ICT) and Visitors Information Call Centre (VICC) staff to achieve a good result as the collaboration is promoting the university and giving out information about the university to the students.
Speaking on the challenges confronting the directorate,聽the acting director pleaded with the management to fix the light in their offices and also provide internet subscription to student鈥檚聽counsellors to enable them reach out to students when the need arises.